The Project Manager will take overall responsibility and ownership for all post-sale aspects of the successful delivery to the highest standards, of a project or portfolio of projects.
The success of these projects is defined as a delighted customer and a project delivered at the planned margin.
The Project Manager will be expected to lead, co-ordinate and manage Lemongrass and client teams to successfully deliver projects ensuring that agreed frameworks, tools, methodologies and automation tools are utilised effectively.
The Project Manager will be able to operate independently calling on support when required, and ensuring that risks and issues and identified and mitigated or escalated as appropriate; and opportunities are identified and pursued.
Project Planning Framework: Takes responsibility for the integrity of the Project Planning Framework and that Planning Processes are followed to ensure that the Project formulates a set of Plans that provide confidence that:
The Deliverables for a Phase are comprehensive & complete.
The Activities required to achieve the Deliverables are well defined.
The Sequence of Activities are logically correct.
The Effort required to complete the Activities is estimated accurately.
The Resources allocated to undertake the Activities are appropriately skilled.
Project Execution Framework: Takes responsibility for the Project Execution Framework and that it is followed to ensure that the Project Executes consistently across Workstreams to provide confidence that:
Tooling is being used effectively and efficiently.
Documentation Standards and Templates are being applied consistently to ensure that we have a commonly understood set of Project Artefacts.
Execution Workflow is being used consistently across Workstreams to ensure that we have common “Units of Measure” across the Project for measuring Progress.
Project Tracking Framework: Ensures that the Project Tracking Framework puts in place the necessary Project Management Information that provides Project Leadership with granular information pertaining to:
Planned Progress of Deliverables for a Project Phase.
Actual Progress of Deliverables for the same Project Phase.
Clear visibility Execution Variances.
Mitigation required to close these Execution Variances.
Project Quality Framework: Ensures that the Quality Framework dictates the finite Quality Criteria that each Phase & Stage are required to comply with in order ensure that the Project Phases are commenced & completed in a manner that maintains the integrity of the Project Critical Path:
Clear definition of Entry Criteria that require to be met prior to the Project commencing a Project Phase or Stage
Clear definition of Exit Criteria that require to be met prior to the Project completing a Project Phase or Stage
The Schedule of measurements that require to be made throughout the Project Phase or Stage to provide clear visibility of incremental progress being made towards meeting the Entry & Exit Criteria
Project Finance Framework: Puts in place the Project Finance Framework to ensure that the Financial Integrity of the Project is maintained. Specifically, this Framework delivers:
Budget Formulation for each Phase of the Project
Incremental tracking of Actuals for each Phase of the Project to date
Forecast & Cost to Complete for subsequent Phases of the Project
Project Governance Framework: Puts in place the overarching Project Governance that will ensure that the Operations of the Project are taking place in an effective & efficient manner, with full visibility and mitigation of Risks & Issues, and are in line with delivering the Project Deliverables & Outcomes to the required Time, Cost & Quality Criteria.
Operational Project Management
Project Delivery Team (Sunrise)
Change Request Board
Internal (non-client) governance sessions
Take full responsibility for the leadership and management of all AWS and SAP technical workstreams ensuring that all personnel understand their roles and requirements to ensure successful programme rollout.
Oversee and drive change management and be a custodian of continuous improvement regarding programme and project delivery.
To identify and have a good working relationship with all stakeholders and business users involved within the various projects.
To support and coach team members through the programme and project processes.
Line management responsibilities for the Lemongrass project team.
Overseeing and supporting the wider Project Managers, with quality gate processes to ensure that deliverables and the projects stay on track and to budget ensuring business goals are met.
Wide understanding of SAP: Business, Functional, Technical
Understands when and how to escalate and mitigate
Is comfortable with ambiguity but drives predictability
Self-motivator and self-starter
Inquisitive, wanting to learn
Attention to detail, completer-finisher
Keeps composure under pressure
Ability to take a helicopter view
Takes ownership, passionate
Good understanding of agile delivery in general
Good understanding of waterfall delivery in general
Good understanding of the end-to-end project lifecycle: from pre-sales to end of stabilisation and transition into BaU
Able to work at all levels of delivery assignment: working with individual end user to farming the account through executive relationships
Ability to understand and manage budgets to revenue, cost and margin